We have compiled a list of common questions that we are asked by our customers whilst answering enquiries or when we are servicing, installing and repairing boilers, to provide you with quick and accurate answers.

Frequently Asked Questions

We hope these FAQs have addressed some of your queries. Should you require any further assistance or information, please feel free to reach out to our friendly team. We are here to provide you with exceptional boiler services in London and Middlesex.

  • What services does Boiler Services London offer?

    We offer a comprehensive range of boiler services, including installation, maintenance, servicing, and repairs. Our experienced technicians are fully trained to work with all types and brands of boilers.

  • What areas do you serve?

    We proudly serve customers across Greater London and Middlesex. Our dedicated team covers a wide geographical area, ensuring prompt and reliable service for our valued clients.

  • How often should I service my boiler?

    Regular boiler servicing is important to ensure its efficient and safe operation. It is recommended to have your boiler serviced annually. This helps identify any potential issues early on and maintains the reliability and lifespan of your boiler.

  • Do you install new boilers?

    Yes, we specialise in professional boiler installations. Whether you’re replacing an existing boiler or installing a new one, our team will handle the entire process with precision and expertise. We can help you choose the right boiler for your requirements and provide a high-quality installation service.

  • Can you repair all types of boilers?

    Absolutely! Our skilled technicians are trained to repair and diagnose issues in all types of boilers, including gas, electric, oil, and combi boilers. We carry out thorough inspections, identify the problem, and perform the necessary repairs efficiently to restore your boiler’s functionality.

  • How quickly can you respond to a boiler breakdown?

    We understand the urgency of a boiler breakdown and aim to provide swift assistance. Our team operates on a priority basis for emergency boiler repairs, aiming to reach you within the shortest possible time frame.

  • Are your engineers qualified and reliable?

    Yes, our engineers are highly qualified, fully trained, and possess extensive experience in the boiler industry. They are Gas Safe registered, ensuring compliance with all safety standards. We take pride in our team’s professionalism and commitment to delivering reliable and efficient services.

  • Can I book an appointment online?

    Yes, we offer convenient online booking for our services. Simply visit our website and fill out the appointment request form, and our team will contact you to schedule the appointment at a time that suits you.

  • Are you insured?

    Yes, we are fully insured. We have comprehensive insurance coverage to protect our customers, employees, and your property throughout our service delivery.

  • What payment methods do you accept?

    We accept various payment methods, including cash, credit/debit cards, and bank transfers. Our team will provide you with detailed information on payment options and assist you throughout the payment process.

Our customer reviews

Boiler service and gas certificate

5 Stars

Punctual, efficient and fair price by extremely polite and tidy Charlie. Thoroughly recommend this company.


Gas Safety Check, Boiler Service and Gas Certificate

5 Stars

A very professional and punctual service from the moment I engaged with them to arrange for the engineer to come in.


Leaking pipe

5 Stars

ust wanted to say how impressed I have been with Rowlen Boiler Services. I initially contacted them about a boiler service which was great but recently I had a leak from my toilet...


Fantastic Boiler Servicing

5 Stars

Fantastic experience with Rowlen. Got back to me within 24 hours with a few dates and times. Engineer came on time...


Boiler service and replacement of heat valve for a Megaflo system

5 Stars

Excellent service. Superb communication when booking the job and a quick appointment provided.



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